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Welcome to The VA Handbook!

There’s a lot of information on becoming a Virtual Assistant out there and I bet your head is spinning by the time you read this. I also bet:

  • You’re wondering what being a VA involves and whether it’s for you
  • You’re not sure how it all works and how to get clients
  • You just want to know where to start and what to do first
  • You’re worried you might mess it up and end up living penniless in a ditch
  • You’re probably over-thinking the whole thing

But don’t worry, because I have everything you need to set up and run your own successful Virtual Assistant business.

This site is for you if:

  • You don’t like following rules or the herd
  • You zig when everyone else zags
  • You’re new skool not old skool
  • You know there’s more to life and you don’t want to sleepwalk through it
  • You want to live your life by design and not default

What to do now

1. Read some blog posts

There’s a lot of information on my site and I want it to be really easy for you to find what you need. The best way to do this is to use the category section or search box in the sidebar, or simply look at the complete list of my blog posts below then click on the article you want to read.

2. Check out my downloads and training page

You may just be starting out or you may have been in business for a while, but I have a ton of guides, downloads, docs and courses that will help you set up and run a bulletproof Virtual Assistant business. View them here.

Oh, and I even have a free course on how to set up!

3. Join the group

My VA Handbookers Facebook group is a wonderfully friendly and helpful international community of over 20,000 like-minded people all sharing their freelance journey. Apply to join.

“Fantastic, inspiring and a great confidence boost for anyone looking to start their own business. Packed full of common sense advice and knowledge. My favourite group on Facebook.” Tracy E

4. Get on my mailing list

I’m not someone who barrages you with a ton of emails (SO annoying!) but you will get a couple of messages a month containing practical info on how to run a successful business.

If you download my Free guide on what tools you need (and don’t need) to set up your VA business, you’ll automatically be added to my mailing list.

Okay, are you ready because the next (thrilling) chapter of your life starts right here!


Confidence and motivation

– The best things about being a VA.
– Answers to every worry you have.
– Say no to the naysayers!
– How to answer every naysayer you’ll ever meet – including yourself!
– Read this then just set up your business already!
– 3 incredible life-changing VA stories.
– Read interviews with new and established VAs.
– Watch short videos from new VAs.
– Why I celebrate my business birthday and you should too.
– Don’t confuse your skills with your personality.
– Why the pandemic is the ‘little ship’ moment for Virtual Assistants.

Setting up

– FAQs about becoming a Virtual Assistant.
– Why it’s ALWAYS a great time to be a Virtual Assistant.
– Why you should become a Virtual Assistant.
– How to become a Virtual Assistant.
– Are you cut out to be a Virtual Assistant?
– Qualities every VA needs to have.
– 15 blunt truths about what it means to be a Virtual Assistant.
– Advice for newbies from experienced VAs.
– 10 things they don’t tell you about working for yourself.
– TEST: 3 example VA tasks for you to try.
– How to work out your Virtual Assistant niche.
– How to decide what services you should offer.
– 30 Virtual Assistant services you could offer.
– How to get testimonials when you’re just starting out.
– When to leave your job to be a full-time Virtual Assistant.
– How to prepare even if you’re still working full time.
– How Virtual Assistants manage childcare.

Money and legal

– How to set your rates.
– How to raise your hourly rate.
– How to improve your pricing strategy and mindset.
– How to handle late-paying clients.
– The legal contracts that every Virtual Assistant needs.
– Do Virtual Assistants need a contract?
– What VAs need to know about data protection (essential reading!)
– Do Virtual Assistants need insurance?
– What UK VAs need to know about Tax and National Insurance.
– Common VA scams and how to avoid them.
– Should Virtual Assistants display their rates on their website?
– What story are you telling yourself about money?
– Negotiation advice for Virtual Assistants.

Websites and branding

– How to create a Virtual Assistant website.
– Do you need a blog and what should you write about?
– How to name your Virtual Assistant business.
– Things to consider when designing your logo.
– 6 common business card mistakes and how to avoid them.
– Should Virtual Assistants display their rates on their website?

Marketing and finding work

– The 4 best ways to find your first client.
– 25 ways to market your Virtual Assistant business.

– How to get awesome clients.
– How to write a great LinkedIn profile.
– Three LinkedIn message templates.
– Virtual Assistants reveal their first client (and how they got them).
– Virtual Assistants reveal who their last client was (and how they got them).
– 20 ways Virtual Assistants can rock Twitter.
– How to network like a VA superstar.
– How to write a Virtual Assistant elevator pitch.
– Is Upwork a good site for Virtual Assistants?
– Associate work: your questions answered.
– The types of tasks I give my own VA.

Client management

– Time management tips for Virtual Assistants.
– How to avoid time-waster clients.
– How to manage difficult clients (and what a good one looks like).
– What happens if a VA makes a mistake?
– What to do when a potential client doesn’t know what they need you for.
– How and when to fire a client.

Learn and grow

– Free (or low-cost) learning resources for Virtual Assistants.
– Essential Canva tips for Virtual Assistants.
– How Virtual Assistants track client work.
– Tips for managing emails and multiple email accounts.
– This service will earn you a great income throughout your career.
– How to protect your VA business by conducting a SWOT analysis.
– How to use Pinterest to collaborate with your clients.
– How Virtual Assistants can use December to get ahead.
– How to chase invoices for your clients.
– How to choose the right laptop.
– Can a VA just work on a Chromebook?
– Books that have helped my business and changed my life.
– My decision hack will change your life.
– How to future-proof your VA business.
– The platforms, apps and tools I pay for (and the ones I don’t)

My life – it’s all about me!

– 20 random things you don’t know about me.
– My own Virtual Assistant story.
– What my workspaces look like.
– How I survive winter without frostbite, fractures or a massive heating bill.

Thinking about doing my DIY VA course?

If you’re thinking of setting up your own Virtual Assistant business then my DIY VA course is a no brainer. I walk you through the entire process and support you for the entire process.

  • Click here to see what modules are covered and to read FAQs and testimonials from happy customers.
  • Click here to watch short video interviews with trainees of the course.
  • Click here to read the most frequently asked questions about the course.