Welcome to The VA Handbook!

There’s a lot of information on becoming a Virtual Assistant out there and I bet your head is totally spinning by the time you read this. I also bet:

  • You’re wondering what being a VA involves and whether it’s for you
  • You’re not sure how it all works and how to get clients
  • You just want to know where to start and what to do first
  • You’re worried you might mess it up and end up living penniless in a ditch
  • You’re probably over-thinking the whole thing

But don’t worry. Your search is over. You’ve found my site and everything is going to be ok.

I’ve got you.

Everything you need is here – I have information on everything including how to set up your Virtual Assistant business, advice on how to work better once you’re established, tutorials so you can pick up new skills and expand your niche, and further resources to help you become the most talented, sought after VA on the block.

This site is for you if:

  • You don’t like following rules or the herd
  • You zig when everyone else zags
  • You’re new skool not old skool
  • You know there’s more to life and you don’t want to sheepwalk through it
  • You want to create your own future and not have it dictated to you

What to do now

Join your VA Handbookers Facebook group

This is a wonderfully friendly and helpful international community of over 11,000 like-minded people all sharing their freelance journey. I created this group so I could talk to you and it should definitely be your first port of call. Click to join.

Sign up for some free courses

Whatever stage your business is at, I’ve got you covered. Whether you need help mustering up the confidence to get going, just want to know how to set up your business, are struggling with marketing, or simply want to grow your existing VA business, there’s a free mini-course to match.

Get on my mailing list

I’m not someone who emails you constantly (SO annoying!) but I do send out a monthly “Coffee Break” roundup newsletter with loads of useful info. If you download my free guide on what tools you need (and don’t need) to set up your VA business, you’ll automatically be added to my list and will receive the newsletter.

Read some blog posts

There’s a lot of information on my site and I want it to be really easy for you to find what you need. The best way to do this is to use the category section or search box in the sidebar, or simply look at the complete list of my blog posts below then click on the article you want to read.

The most exciting journey of your life starts right here.


Setting up

Why there has never been a better time to be a VA
Why you should become a Virtual Assistant
How to become a Virtual Assistant
Are you cut out to be a Virtual Assistant?
Qualities every VA needs to have
15 blunt truths about what it means to be a Virtual Assistant
Advice for newbies from experienced VAs
10 things they don’t tell you about working for yourself
TEST: 3 example VA tasks for you to try
How to go from PA to VA in just 3 months
How to choose your niche
How to decide what services you should offer
30 Virtual Assistant services you could offer
How to get testimonials when you’re just starting out
When to leave your job to be a full time Virtual Assistant
How to prepare even if you’re still working full time

Money and legal

How to set your rates
How to invoice and get paid
How to raise your hourly rate
How to improve your pricing strategy and mindset
How to handle late paying clients
Legal contracts and policies you need to have
Should your client sign a contract?
GDPR and data protection (you need to comply with this stuff!)
Do Virtual Assistants need insurance?
What UK VAs need to know about Tax and National Insurance
How I keep my own financial records
Common VA scams and how to avoid them
Should Virtual Assistants display their rates on their website?

Websites and branding

Which platform should you build your website on?
How and where to host your website
Things you need to consider when setting up your Virtual Assistant website
Is your website an abomination?
How to drive traffic to your VA website
Do you need a blog and what should you write about?
How to decide what to call your Virtual Assistant business
Things to consider when designing your logo
6 common business card mistakes and how to avoid them
Should Virtual Assistants display their rates on their website?

Marketing and finding work

The 4 best ways to find your first client
25 ways to market your Virtual Assistant business

How to get awesome clients
How to write a great LinkedIn profile
Three LinkedIn message templates
Virtual Assistants reveal their first client (and how they got them)
Virtual Assistants reveal who their last client was (and how they got them)
20 ways Virtual Assistants can rock Twitter
How to network
How to write a Virtual Assistant elevator pitch
Do freelancing job sites work for Virtual Assistants?
Associate work: your questions answered
The types of tasks I give my own VA

Client management

How to manage your time when you have multiple clients
How to avoid time-waster clients
How to manage different types of clients
The biggest blunder of my VA career
What to do when a potential client doesn’t know what they need you for
How and when to fire a client

Learn and grow

How to use a time tracker to record client work
How to share your computer screen using Skype
Tips for managing emails and multiple email accounts
This service will earn you a great income throughout your career
How a SWOT analysis will help you overcome any challenges you may encounter
How to use Pinterest to collaborate with your clients
20 ways to prepare your business for the coming year
How to chase invoices for your clients
Why joining a Mastermind or Accountability group will make you a better VA
How Virtual Assistants manage childcare
How to decide what laptop to buy
Can a VA just work on a Chromebook?
Business books that have helped my career
My decision hack will change your life

Confidence and motivation

The best things about being a VA
Answers to every worry you have
Say no to the naysayers!
How to answer every naysayer you’ll ever meet – including yourself!
Read this then just set up your business already!
3 incredible life-changing VA stories
Read interviews with new and established VAs
Watch short videos from new VAs
Why I celebrate my business birthday and you should too
Don’t confuse your skills with your personality
What story are you telling yourself?
I love my Mum but…

My life – it’s all about me!

20 random things you don’t know about me
My own Virtual Assistant story
What my workspaces look like
How I survive winter without frostbite, fractures or a massive heating bill

Thinking about doing my DIY VA course?

If you’re thinking of setting up your own Virtual Assistant business then my DIY VA course it a no brainer. I walk you through the entire process and support you for the entire duration of your career.

  • Click here to see what modules are covered and to read FAQs and testimonials from happy trainees.
  • Click here to watch short video interviews from trainees who are now working VAs.
  • Click here to read the most frequently asked questions.
  • Click here to read success stories from course graduates, see what their lives are like now and decide whether the course is for you.