Posts Categorized My Life

The platforms, apps and tools I pay for (and the ones I don’t)

Confused about all the different platforms, apps and tools that Virtual Assistants talk about online? Worried that if you don’t know what they are and how to use them then you can’t be a VA? Uncertain whether a platform should be used by you or one of your clients instead? Not sure if you should upgrade or stick with the free version?

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How I survive winter without frostbite, fractures or a massive heating bill

Winter can be hard for freelancers. You could slip on ice and break your wrist, spend months freezing your butt off or end up sobbing over a massive heating bill. But there’s no need to worry about staying safe and warm this winter because I have some fail-proof ways to get through it without succumbing to frostbite or fractures.

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What happens if a Virtual Assistant makes a mistake?

Today I’m going to share a MASSIVE blunder that I made with one of my main clients just so you can see that it isn’t so much the mistake that’s the problem, it’s how you respond and deal with that mistake that matters to the client. And hold on to your hats and hide behind your fingers, because this was a pretty big and rather embarrassing error!

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20 random things you didn’t know about me

I really like telling you guys how to set up and become Virtual Assistants but I realised recently that it might be nice if you knew a bit more about me. So after racking my brain for an inordinate amount of time and deleting some rather incriminating and over-shary details, this is what I’ve come up with. Don’t judge me…

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How Joanne Munro (moi!) became a Virtual Assistant

This is a Virtual Assistant case study on yours truly! This is the story of how and why I became a Virtual Assistant, what I did before I went freelance, how I manage clients and what I’d do differently if I had to start again. I set up Munro PA Services at the end of 2008 and I live happily by the sea in sunny Brighton.

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