Another popular question from new Virtual Assistants is what services they should offer their clients. Obviously, this will depend on lots of things such as demand, your niche, your skill set, your interests, your previous career and your location, but here are 30 different services you could consider offering to start you off.
Services you could offer
- Creating/updating/maintaining databases and CRMs
- Collating business cards into an Excel sheet for uploading to CRMs or address books
- Data entry
- Basic bookkeeping (Click here to read HMRC’s money laundering regulations (AML) for VAs)
- Data mining / online research
- Typing up notes
- Minute taking (This pays incredibly well and I have a course if you want to learn how)
- Video creation/editing/uploading
- Social media set up/maintenance/content research/scheduling
- Facebook, Twitter or Google ads – creating, monitoring and analysing
- Setting up/managing webinars and podcasts
- Forum commenting/monitoring
- Setting up LinkedIn groups
- Photoshop work
- Marketing – creating sales pages/squeeze pages/pop up email boxes
- Creating/editing/formatting templates and guides
- Event coordination – venue finding and confirmation/collating attendees and documents/on-site support
- Chasing outstanding invoices
- Diary/calendar management – scheduling meetings, syncing with devices, adding upcoming events
- Email management and detox
- Writing/editing/formatting reports and presentations
- Researching/making travel and accommodation arrangements
- Lifestyle management – personal duties inc buying gifts, dry cleaning, booking restaurants and events, house moving, researching cheaper utility companies, paying bills etc
- Blog set up/writing/SEO/editing/scheduling
- Website set up/writing/SEO/editing/scheduling (Learn to build your own site)
- Newsletter set up/writing/autoresponders/editing/maintenance/scheduling (remember that you and your client have to comply with data protection laws or you may be fined. It’s all covered in my email marketing course)
- eBook editing/formatting/publishing
- Gmail set up, importing and creating labels/filters/folders (I have a free Gmail course)
- Designing/formatting infographics, logos, banners, social media profile images
Call answering services. They’re a right pain in the arse and you’ll never get a minute to yourself. Suggest the client uses a call-answering service instead. You can always get the summary emails sent to you by the company so you can call them all back in one go.
- Think about your niche and what tasks people in it might need doing
- Keep learning so you’re constantly honing your existing skills and adding new ones
- Consider charging a retainer for ‘bitty’ tasks
- Only offer services that you actually know how to do
- Only offer services that you actually like doing
- Don’t take on anything that doesn’t fit in with other clients, existing tasks or your main business objective such as being completely virtual or being able to work around family commitments etc
- Basically, don’t take on anything that doesn’t tie in with why you decided to become a VA in the first place – it may be money coming in now but it’ll definitely become a problem you’ll need to fix later
- Watch out for people trying to save money on a large job when they should hire a professional Copywriter, Web Developer, Graphic Designer etc instead
- Click here to get this article as a printable PDF to work through in your own time.
- Read my blog post on How to Decide What Services to Offer for things you should take into consideration.
- Go through the VA Interviews on my site and see what services they offer and to what niche.
- If you’re not sure who you are, who your ideal client is and how to get them to hire you, check out my course on how to market your VA business.