In my blog post on how to choose a laptop for your Virtual Assistant business, I mention that I use a Chromebook in conjunction with a”regular” Windows laptop to run my business. This interested quite a few of my readers so I thought I’d tell you more about Chromebooks and how they work so you can decide if they are something you’d like to use as well.
My Chromebook story
Between you and me, Windows laptops totally do my head in.
They come with a ton of bloatware, they require numerous updates which always take ages, they have security vulnerabilities and there are many things which can (and do) go wrong. I kinda hate them to be honest.
Although I’d love to work solely on a Chromebook, I tried it for a few months until I had to admit defeat and reluctantly buy a cheap Windows laptop.
Many VAs do complete all their client work on a Chromebook (you can go your VA Handbookers Facebook group and use the search bar to find them) but because the Microsoft app keeps stripping out some of the design in my VA Handbook guides I now use an Acer Swift 3 Windows laptop in conjunction with an Asus Chromebook.
My Windows laptop usually stays hooked up to the monitor in my office and I use the Chromebook in the other rooms as well as out and about. Both of them are synced with Google Drive but the Windows laptop also has Google Backup and Sync enabled so copies of my Drive documents are also stored in the internal storage.
I wish I could work solely on my Chromebook, to be honest. It’s beautifully minimalist, smooth to use and I just love working on it. It’s the machine I use the most and the one I prefer.
Let me tell you more about Chromebooks so you can decide if they would work with your business model.
What’s a Chromebook?
A Chromebook is a laptop that runs on Chrome OS instead of Windows or Mac OS. It’s just an operating system which means you can only use online applications and storage. Which is fine because when you think about it, pretty much everything a VA uses to run their business is online anyway.
From email, storage (Dropbox and Google Drive) and documents and spreadsheets (Google Docs and MS Office); to social media, accounting software, video recording (Loom), image editing (Pixlr, Canva and PicMonkey) and project management (Asana and Trello), most of the tools a VA might use are accessed via the Internet.
And the things listed above are only a few examples of the many online sites, apps and extensions that you might use for work; you’ll see loads more if you take a look at your bookmarks bar.
The pros of using a Chromebook:
There are many reasons why a Chromebook is equal to (and sometimes better than) a regular laptop. Here are just a few of them.
I love that if anything happens to my Chromebook, I can just log into my Google account on any laptop anywhere and continue working. I don’t have to worry about my data being lost and all I need to do is buy another Chromebook.
If your laptop broke right this minute, do you have a contingency plan?
They’re really cheap
I bought my first Chromebook (a Toshiba 2) in 2016 from Amazon for £250 and my new Asus Chromebook for £400. A Google Pixelbook is over £1000 but because they’re just an operating system, they’re generally pretty cheap.
The low price, security and simplicity are just some of the many reasons people buy them for their children and older relatives, but this means they’re also affordable as a main or backup laptop.
These bad boys are completely secure because they automatically encrypt your files. You only need to make sure your Google account is secure – which is easy because Google has multi-layered login security options which you can find in your account settings.
Chromebooks are so secure, Google will actually give $100,000 to anyone who can remotely hack one… the money has never been claimed.
They don’t get viruses
Because a Chromebook is just an operating system, you don’t need antivirus software. They come with built-in malware and virus protection as standard and they have multiple layers of security.
The virus protection automatically updates so you’ll always be using the latest and most secure version, and because Chrome runs all of their updates silently in the background, you’ll never sit twiddling your thumbs for hours while your laptop goes through rounds of updates.
The battery life is very good
The average battery life of a Chromebook is just over nine hours with continuous web surfing and some of them have a battery life of up to 17 hours. Although this does depend on the individual model, that’s pretty good going.
They run Microsoft Office
The most important thing for a VA is being able to use Microsoft Office and you can now access this via an app in the Play Store. It isn’t available on all Chromebooks yet but it’s only a matter of time before it is.
So you’ll need to buy a Chromebook that does have access to the Android apps, or you can check to see if your Chromebook already has access.
But even if your machine doesn’t support the Android app yet, you can still use Microsoft Office Online which is the free cloud version. You can save documents in the various different Microsoft formats in Google Drive anyway, so you can still share your files with non-Chromebook users.
They work offline
Tons of business apps also work offline. In addition, you can download Kindle books and PDFs, use Google Keep to write notes, manage your to-do list with Wunderlist and use Gmail, Google Docs, and MS Office offline too.
You can print from them
Admittedly, this can be a bit of a ball-ache because you need to use a wireless printer but once you’ve set it all up you can print via Google Cloud from anywhere.
They start up really quickly
Even after removing bloatware and disabling apps that unnecessarily launched on startup, my Acer definitely takes longer to get going than my Chromebook. You simply open the lid and you’re online.
They have internal storage
Even though they’re mainly used to browse the web, Chromebooks also have internal disk space where you can store downloads. I usually save documents to a folder I created called “Downloads” (so original!) in Google Drive instead of using my internal storage, but you can always free up a bit more space if you need to.
You should use Google Drive for your file storage anyway.
You usually get 100 GB of free storage when you buy a Chromebook, but because this offer is only for a limited time, I pay £15.99 a year for 100 GB. I don’t even use half of that and I store everything there including all of my personal photos.
You could use another online storage provider such as Dropbox, but you get much more free space with Drive (15 GB compared with 2 GB) and it’s also far cheaper to upgrade and get more storage with Drive too. I personally keep all my own business files in Drive but I use both Drive and Dropbox to share client files depending on the client’s preference.
They’re light and quiet
At 3.3 lbs, my Asus Chromebook is actually heavier than most Chromebooks but that’s because it has an aluminium casing. Some come in at 2.8 lbs so they’re pretty light. They also have no fan so they don’t sound like an aeroplane taking off.
They’re perfect for travelling
I first tried using just my Chromebook when I went to the Middle East for two weeks and it was absolutely fine. The portability, cost and functionality of Chromebooks mean they’re a great option for Digital Nomads or any VA who travels a lot.
They’re simple to use
Again, because they’re just an operating system and there isn’t much else going on, Chromebooks are extremely easy to use.
The downsides to using a Chromebook:
Printing is different
Chromebooks work by using cloud printing and the set up is a bit of a hassle. But then it’s done.
You can’t save things to your desktop
It takes a bit of brain reprogramming to get out of the habit of wanting to save everything to your desktop. But you adapt to saving everything in Google Drive very quickly, plus they do have a small amount of internal storage where you can keep files if you want to.
Lack of USB ports
Some Chromebooks only have a couple of USB2 or USB3 ports but you can easily get around that. Because I frequently use a wireless mouse and keyboard when using my monitor and I sometimes use a headset and external camera, I bought a cheap 4-port data hub so I could plug in more things if I need to.
Text can be quite small because Chromebooks are usually small laptops, but I simply changed the default font size in the settings. I can also hook it up to my monitor with a cable like I do with my Windows laptop.
They’re not great for gaming
Because they have limited graphics processing power, Chromebooks aren’t as good as Windows laptops for playing the more graphically advanced computer games.
They don’t work with every single thing you might need
A Chromebook isn’t compatible with every piece of software out there. So certain types of audio transcription software (such as one of the big players and most popular with VAs – Express Scribe) are only available via a Windows/Mac OS download.
The same goes for diary management of certain Outlook Exchange accounts – some are not compatible so you will need to use the app.
And if you’re a very creative VA who needs to use 3D editing tools such as Photoshop or professional video editing software, then you’re best off sticking with a Windows laptop.
There are free photo editors available for Chrome OS, including Pixlr, which looks a lot like Photoshop, but those with existing files are out of luck because there isn’t currently an app that can edit Adobe’s .PSD files.
How to find out if you could just use a Chromebook
A good way to decide if there’s anything you need to use that you can’t do with a Chromebook is to go to your laptop’s Downloads folder and take a look at what applications are in there.
If you’ve downloaded an application, you really need it, and there isn’t an online version, then you should stick with your Windows laptop.
But if there is an online version, you could use a Chromebook for the same job.
But depending on what type of VA you are, most things can be accessed online and therefore a Chromebook would probably happily suffice.
How it works
You buy a Chromebook, open the lid, log into your Google account and start working.
If you’re moving over from a Windows laptop or using a Chromebook in conjunction with your Windows laptop then you’ll need to save all your files in Google Drive first. You then decide which folders you want to continuously sync from your laptop to the cloud.
Because you need a Google account to use a Chromebook, if you have no experience with Google products then you should probably stick to a Windows laptop until you do.
It used to be that Chromebooks didn’t work with a number of Android applications, so they had limited functionality, and because these apps included MS Office, Photoshop and Skype they weren’t really a viable option for a Virtual Assistant.
But now that they do can these applications (and more apps are being added all the time) there isn’t much you can’t do with a Chromebook anymore.
You just need to remember that a Chromebook is a Google laptop and not a Microsoft laptop so it doesn’t run Windows.
So whilst I’m not saying you should ditch your Windows laptop and move over to using a Chromebook, I do think it’s a good idea to do your research, know what you can and can’t do with them, look at your options and then make an educated decision based on your own needs.
However, I do think at the very least you should have some kind of back up for your main computer, so even if you don’t plan on using a Chromebook full-time, you should consider getting one in order to seamlessly continue working if something happened to your main machine.lbs,