If you want a satisfying and fulfilling freelance career it’s really important to have clients that you enjoy working with – because there’s no point in leaving a (horribly unfulfilling, tedious but secure) full-time job to still be miserable at work! A great client is a truly wonderful thing and they’re actually not as hard… Read more »
Search Results for: clients
How to manage difficult clients (and what a good one looks like)
Difficult clients can undermine your business, knock your confidence, feed your insecurity, make you doubt yourself and even make you start to hate freelancing. So it’s really important you know how to identify and manage all the different types. Remember that you work with your clients, not for them, so it pays to steer the… Read more »
Quick Win: How to chase overdue invoices for your clients
A great service to offer is credit control – i.e. chasing invoices. You might shudder at the thought of calling strangers to chase money, but it’s actually completely painless if you know what to say. Many small business owners prefer to outsource this task because it prevents awkwardness by creating a professional buffer between them… Read more »
How to avoid time-wasting clients
One of my readers recently sent me an email suggesting I write a post on how to qualify a new client. Only two weeks into her new career, she’s already encountered a complete time-waster and wanted to share her experience in order to prevent others from having the same experience. This is what she told… Read more »
How to handle late paying clients
At some point during your VA career, you’re going to get some late-paying clients – it’s just the way things are. Some clients are fantastic and pay your invoices immediately, some like to cut it fine, and some will really test your patience. Here’s how to deal with the late payers without opening a can… Read more »
Is AI a threat to your Virtual Assistant business?
In an incredibly short period of time, the world has gone from barely any AI to it being absolutely everywhere. The speed seems to double every few days, and the constant updates and developments are enough to make your head spin. But is it a threat to the Virtual Assistant industry, and if so, what… Read more »
What is a Virtual Assistant, and what do they do?
I have an entire website on how to set up and run a successful Virtual Assistant business, but I recently realised I didn’t have a post that explains what a VA actually is and what they do as I kinda assumed you knew! So, if you were wondering what a VA is and the kinds… Read more »
How to become a Virtual Assistant in 2025
Being a Virtual Assistant is brilliant. You get freedom, flexibility, and the ability to work from anywhere in the world. But it is not an easy gig or a lazy side hustle; it’s a proper career that takes hard work to set up. In this post, I’ll explain what’s really involved in starting and running… Read more »
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Ten questions with ex-teacher turned VA, Martha Kilner
Martha Kilner lives in NE London with her husband and three children. She started her Virtual Assistant business, Any Other Business, in January 2024 after facing redundancy twice in the education sector. A primary school teacher for 20 years, Martha now supports education-focused clients and has even appeared in Business Insider and on the BBC!