So, you’re in the process of setting up your Virtual Assistant business but now you’re stuck on the part where you have to decide what to call yourself. Yeah, we’ve all been there and that’s because it’s a really hard decision to make! There are actually a few routes you could go down, so let’s… Read more »
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Things you need to consider when designing a logo for your Virtual Assistant business
Once you’ve decided what to call your Virtual Assistant business, you may want to design a logo. On one hand, your logo is just a formality so you can launch your business, and on the other, it represents who you are, what you stand for and will also be on all your marketing materials. Plus, if… Read more »
How to set your Virtual Assistant rates
One of the hardest things to decide when you become a Virtual Assistant is how to price your services. If you charge by the hour then you’ll never earn more than there are hours in the day, which is why it’s better to get a client on a retainer or charge a project rate. “But… Read more »
How to network like a superstar
Virtual Assistants often feel apprehensive about attending networking events, but, as many VAs say, it’s their most successful way of landing clients and because you’re going to have to do it anyway, it (literally) pays to be good at it. Talking to a room full of strangers may sound daunting, but with my advice, you’ll… Read more »
Do Virtual Assistants need a contract?
When I started out as a Virtual Assistant I thoroughly researched other VA websites and noticed that many of them mentioned contracts or terms and conditions – yet when I asked another Virtual Assistant in my area about them she said she never used a contract and simply trusted her clients. So what did I… Read more »
Interview with introvert VA, Kathryn Hall
This is a Virtual Assistant case study and interview with Kathryn Hall. Kathryn runs My Virtual Sidekick, is based in Shoreham in Sussex and has been providing admin support and transcription services to creative women since 2011. This is the story of how she became a VA.
How and when to fire a client (and then how to replace them!)
When I first started working for myself, it never once occurred to me that I could or should fire a client. I’d worked as an employee for years and employees are the ones who get fired not the other way around – plus I was new at freelancing and thought it was important to take… Read more »
How Virtual Assistants track client work
If you’re a Virtual Assistant who charges by the hour then you’ll need a way of recording your time. Clients need to know they’re paying solely for the time you spend on their task, and it kinda helps if you know how much to bill them for! If you charge by the project then you probably… Read more »
Tips for managing emails and multiple email accounts
Effectively and efficiently managing email accounts is a vital skill for any Virtual Assistant. From the multitude of emails you personally receive to the ones for and from your clients, if you know how to firmly take control of all the different accounts and emails, you’ll not only be a better VA, but your clients… Read more »
About the VA Handbook
Welcome to the VA Handbook! My name is Joanne Munro and a UK-based Virtual Assistant Trainer. I set up my VA business in 2008 within a week of discovering what one was, walked out of my f/t job in June 2009 to see if I would sink or swim, and now I have an extremely… Read more »