Okay, grab yourself a cup of tea or coffee and maybe a large pack of biscuits because today, we’re diving into the wild, high-octane world of your legal responsibilities as a UK Virtual Assistant. The subject is as dull as ditchwater, but if you’re going to run your own VA business, you need to understand how to stay protected and compliant.
New Virtual Assistants often ask whether they need insurance and, if so, what types of cover are available. This guide explains the main types of business insurance that many Virtual Assistants consider, what they generally cover, and when they may be relevant, so you can have a more informed conversation with an insurer.
Virtual Assistants need legal contracts so they don’t get sued or screwed. Clients expect you to have them and they’re there to give both you and your client peace of mind if it all goes south. It may start out all rainbows and fairies but client relationships can sour – and you do not want to find yourself naked and shivering without a contract!
At some point, a client is going to ask to change a clause in your Virtual Assistant freelancer contract. This is perfectly normal and there is no need to panic. However, while a contract is just a starting point, knowing how to negotiate a clause and navigating the process can feel overwhelming – especially if you’re a new VA.
Because the VA industry is unregulated, people often try to take advantage of the situation for their own personal or financial gain. From amateur “experts”, dodgy clients and outright scammers, unethical practices appear to be on the rise. But if you know what to look out for, you’re far less likely to be taken for a ride.
Unless you live on the moon, I’m sure you’ve heard of the European Union’s General Data Protection Regulation. Commonly known as the GDPR, these regulations affect every business whether it is based in the EU or not – so you AND your clients need to comply with it. Here’s what you need to know about global data protection and how to stay compliant.
When I first became a Virtual Assistant, I noticed many UK VA websites mentioned contracts and terms and conditions. Yet when I asked a local Virtual Assistant, she said she never used a contract and simply trusted her clients – which totally shocked and surprised me, especially after hearing so many freelancer horror stories. So what did I decide to do?
