Daily Archives: Tuesday, April 8, 2014

When and how to fire a client

When I first started working for myself, it never once occurred to me that I could or should fire a client. I’d worked as an employee for years and employees are the ones who get fired not the other way around – plus I was new at freelancing and thought it was important to take all the work I was offered. Rookie error…

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VA interview with Lee Frances Thomas

This is a Virtual Assistant case study and interview with Lee Frances Thomas. Lee relocated to Hove from London in April 2013, began working as a VA in August 2013 as ‘Onsite and Virtual Services’ but decided to narrow her focus and rebrand her business in January 2014 as ‘Professional Services for the Music and Creative Industries’. This is her VA story.

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Using a time tracker to record client work

If you’re a Virtual Assistant who charges by the hour then you’ll need a way of recording your time. Clients need to know they’re paying solely for the time you spend on their task, and it kinda helps if you know how much to bill them for! If you charge by the project then you probably won’t need a time tracker, but if you charge an hourly rate then you will.

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5 tips for managing emails and different email accounts

Effectively and efficiently managing email accounts is a vital skill for any Virtual Assistant. From the multitude of emails you personally receive, to the ones for and from your clients, if you know how to firmly take control of all the different accounts and emails, you’ll not only be a better VA, but your clients will adore you.

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VA interview with Jenny Jameson

This is a Virtual Assistant case study and interview with Jenny Jameson. Jenny recently changed her niche to more of a tech-focused area and set up Web Tech Wonder Woman but previously ran ‘Not Just Another VA’. She lives in a lovely Grade 2 listed flat in Brighton with Mr Jen, Poppy the guinea pig, Bella the hamster and has been a VA for just over three years. This is her VA story

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