I know you often wonder what ‘real life’ tasks are outsourced to Virtual Assistants so I thought I’d tell you what kind of work I give my own VA. Although I had often outsourced the occasional one-off task, I was doing everything myself and only started regularly working with a VA after I broke down in tears after spending most of the week dealing with a host of support emails instead of getting any real work done.
Posts Tagged Clients
If you charge by the hour, at some point you’re going to reach an income plateau as there are only so many billable hours you can work in a day without losing your mind. You know you need to raise your rates as time goes on, but you’re also worried you might lose some of your clients if you do. Here’s how to up your prices like a professional business owner along with a customisable email template.
If you’re a new Virtual Assistant or thinking of becoming one, I’m sure you’re worried about how you will get new clients. So to help you get an idea of who could be that elusive and exciting first client, I asked members of my VA Handbookers Facebook group a load of questions about their first one including how they got them and what tasks they needed help with. This is what they said:
If you want to have a satisfying and fulfilling freelance career it’s really important to have clients that you enjoy working with – because there’s no point in leaving a (horribly unfulfilling, tedious but secure) full-time job to still be miserable at work! A great client is a rare and wonderful thing but not as hard to find as you might think. Let me show you how:
Difficult clients can undermine your business, knock your confidence, feed your insecurity, make you doubt yourself and even make you start to hate freelancing – so it’s really important you know how to identify and manage all the different types. Remember that you work with your client, not for them so be proactive, steer the process and manage the relationship. Here’s how to do it with ease:
Today I’m going to share a MASSIVE blunder that I made with my main client earlier this year just so you can see that it doesn’t matter if you make a mistake, it’s how you respond and deal with it that matters to the client. And this was a HUGE mistake!
On 11th January I held a live Google Hangouts on Air interview and Q&A session with my favourite client Luan Wise. We did the interview so potential VAs could find out how we work together, what tasks she asks me to do, how I manage her expectations, what she looks for in a VA and then ask us questions about anything they liked.
When my VA trainees are about to be signed off and released into the world of freelancing, we often discuss what it’s like to work for yourself, pitfalls and ways they can better manage their time once they’re working with multiple clients. I’ve learned a few time-management tricks over the years, but I also have some advice on how to make the most of freelance life in general.
At the end of the day, the main thing every potential and new VA wants to know is “where do I get clients?”. Because this is the question on the lips of every freelancer and something I discuss in every single training session, I thought I’d share the three most successful methods I’ve found of how to fish for and land your first client.
Annoyingly, you will regularly be contacted by people who have absolutely no idea what they want you to do. They know they need help, but they’re often so busy they can’t think straight and really aren’t sure of the best way to use you. You obviously need to fix this or you won’t end up doing any work for them at all!