Today I’m going to share a MASSIVE blunder that I made with one of my main clients just so you can see that it isn’t so much the mistake that’s the problem, it’s how you respond and deal with that mistake that matters to the client. And hold on to your hats and hide behind… Read more »
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Protect your VA business with a SWOT analysis
Back when I used to offer 1-2-1 training, I mentioned to a friend that a couple of trainees had confidence issues. I’d given them the practical steps they needed to become a VA, but I wasn’t sure how to move them forward when it came to building confidence. He reminded me that I wasn’t a… Read more »
Taking minutes will earn you a fantastic income throughout your VA career
I often meet up with a local VA called Rachel Brown. I’ve known her for years now and we get together for a coffee and discuss how our businesses are doing, our plans for the future and just to see how each other is getting on, really. So, when Rachel told me she made an… Read more »
Three example Virtual Assistant tasks for you to try
Although the types of tasks you’ll be given by clients will obviously vary depending on what your services are and what these clients do for a living, I thought it might be a good idea to give you three examples of different Virtual Assistant tasks so you can get a basic idea of what to… Read more »
Answers to every worry you’ll ever have
People often email me their questions and concerns about becoming a Virtual Assistant and, although I reckon I’ve now heard pretty much every mindset stumbling block under the sun, I’ve still not found one reason why someone shouldn’t set up their own business. Here are your biggest fears and why they shouldn’t hold you back.
What to do when a potential client doesn’t know what they need
Annoyingly, you will regularly be contacted by people who have absolutely no idea what they want you to do. They know they need help, but they’re often so busy they can’t think straight and really aren’t sure of the best way to use you. You obviously need to fix this or you won’t end up doing… Read more »
How to write a Virtual Assistant elevator pitch
An “elevator pitch” is how you would deliver a summary of your product, business or service to someone during a short elevator ride. It’s not a sales pitch; it’s a concise explanation of who you are, what you do, who you do it for and why someone might want this. It’s useful to have an… Read more »
30 Virtual Assistant services you could offer
Another popular question from new Virtual Assistants is what services they should offer their clients. Obviously, this will depend on numerous things such as demand, your niche, your skill set, your interests, your previous career and your location, but here are 30 different VA services you could consider offering to start you off.
Interview with UK VA, Nikki Ince
This is a Virtual Assistant case study and interview with Nikki Ince. Nikki is the owner of Willow Admin, a Virtual Assistant company based in North Stifford in Essex. She initially only provided onsite admin support to local businesses but went fully virtual in 2013 and now provides admin and social media support to small businesses… Read more »
How to prepare for being a VA even if you’re still working full time
Many of you are still in the research stage and finding out whether this whole VA thing is something you want to do, but if you definitely know you want to be a Virtual Assistant and are still in the process of setting up and getting ready to launch whilst in full-time work, there are… Read more »