This is a Virtual Assistant case study and interview with Lee Frances Thomas. Lee relocated to Hove from London in April 2013, began working as a VA in August 2013 as ‘Onsite and Virtual Services’ but decided to narrow her focus and rebrand her business in January 2014 as ‘Professional Services for the Music and Creative Industries’. This is her VA story.
If you’re a Virtual Assistant who charges by the hour then you’ll need a way of recording your time. Clients need to know they’re paying solely for the time you spend on their task, and it kinda helps if you know how much to bill them for! If you charge by the project then you probably won’t need a time tracker, but if you charge an hourly rate then you will.
Effectively and efficiently managing email accounts is a vital skill for any Virtual Assistant. From the multitude of emails you personally receive, to the ones for and from your clients, if you know how to firmly take control of all the different accounts and emails, you’ll not only be a better VA, but your clients will adore you.
This is a Virtual Assistant case study and interview with Jenny Jameson. Jenny recently changed her niche to more of a tech-focused area and set up Web Tech Wonder Woman but previously ran ‘Not Just Another VA’. She lives in a lovely Grade 2 listed flat in Brighton with Mr Jen, Poppy the guinea pig, Bella the hamster and has been a VA for just over three years. This is her VA story
This is a Virtual Assistant case study and interview from Yaritza Baez. Originally from Puerto Rico, Yaritza started her business, Office Help Direct, in 2011 and currently divides her residence between Puerto Rico and the UK. This is her VA story.
This is a Virtual Assistant case study and interview with Kathie Thomas from the Dandenong Ranges in Victoria, Australia. Kathie registered her business, ‘A Clayton’s Secretary‘ in March 1994. In Australia, having a ‘Clayton’s’ something means having something in place of the real thing, so in her case she was the ‘secretary you needed when you hadn’t got a secretary’! This is her VA story.
This is a Virtual Assistant case study and interview with Rachel Brown from Secretary Outsource. Rachel lives on the south coast in Peacehaven, East Sussex, her business operates locally from Newhaven Enterprise Centre, and she started trading in October 2007 when she was “the wrong side of 45!”. This is her VA story.
This is a Virtual Assistant case study and interview with Rosie Brent who owns Personalised Administrative Support Services. Rosie has over 20 years experience in a multitude of sectors from aerospace to the voluntary sector, is based in Darlington, County Durham and has been a VA for just over a year.