Today I’m going to share a MASSIVE blunder that I made with my main client earlier this year just so you can see that it doesn’t matter if you make a mistake, it’s how you respond and deal with it that matters to the client. And this was a HUGE mistake!
Posts Categorized My life
I just want to let you know that I’m going to be attending the second day of the Office Show in London on the 12th May – so if you want to stop by and meet me then it would be absolutely brilliant to see you. I’ve never been to the show before but I’ve heard really good things about it so I’m going to play hookey from work on the VA day to see what all the fuss is about… and to meet some of you hopefully!
Winter can be a hard time for freelancers. If you work from home your heating bills are enormous, you freeze your butt off for three months and you’re constantly scared you’re going to slip on ice, break your wrist and put yourself out of business. Staying warm and in one piece used to be a worry for me and, although a lot of what I’m about to write may sound obvious, if you’re not used to working from home, it might not be that obvious at all.
Many people have told me that they thought they needed to get an office or have a ‘proper’ desk set up before they could be a freelancer so I want to show you that this is complete and utter nonsense! Virtual Assistants can work from anywhere they like and you shouldn’t let the lack of an office prevent you from setting up your own business.
As a freelancer you are legally required to keep accurate financial records and expenses going back over the last six years. My trainees often ask me how they should record both their own financial records as well as their client invoices, so I thought I’d show you the system I use myself.
I love a good business book but I’m reeeeally choosy about what I buy. Because I don’t want you to waste a whole load of time, money and effort picking through various reviews and descriptions, I thought I’d give you a list of the ones I like the most. I own every one of these books and know they will help your career and get you where you want to go.
On Wednesday 10th June 2009 I left my job to become a full time freelancer. I wish I could say that I screamed “UP YOURS LOSERS!!” as I waved to my previous employers (without using all my fingers) whilst sprinting for the door with the contents of the stationery cupboard, but I didn’t. Instead I quietly walked out of the gates into the unknown.
I really like telling you guys how to set up and become Virtual Assistants but I realised recently that it might be nice if you knew a bit more about me. So after racking my brain for an inordinate amount of time and deleting some rather incriminating and over-shary details, this is what I’ve come up with… don’t judge me!
This is a Virtual Assistant case study on MOI! You can read a bit about me here but this is the story about how I became a VA, what I did before I went freelance, how I manage clients and what I’d do differently if I had to start again. I set up Munro PA Services at the end of 2008 and I live in sunny Brighton in an apartment full of shoes, wine and cake.